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Terms & Conditions

Terms of Use

By using the Auto Repairs Direct web site ("Site") you agree:

  • That the information is only to be used as a guide to the products offered by us;
  • Anyone or more of the products listed as available may not be available from time to time;
  • You make the acknowledgements listed below.

Acknowledgements

By using this Site you acknowledge that:

  • Auto Repairs Direct endeavours to ensure that all information contained on the site is current and up to date; however, the content of the site should not be relied upon without first consulting an Auto Repairs Direct representative via [email protected];
  • The use of any third party logo, trademark, company name or any other intellectual property ("third party IP") does not mean that Auto Repairs Direct has any connection, association, partnership or agency with such a third party;
  • The use of third party IP does not indicate Auto Repairs Direct' approval, endorsement or recommendation of such third party;
  • Auto Repairs Direct does not approve or endorse the content of any third party website linked from or to the Site.

Disclaimer

Auto Repairs Direct is the provider of this site and its contents. It makes no representations or warranties of any kind about this site or its contents. Auto Repairs Direct makes no representations and warranties relating to accuracy, merchantability or suitability for any purpose of the contents of any of the advertisements or any information or graphics contained in this site. This is not an exhaustive list. This site may contain technical inaccuracies or typographical errors. To the fullest extent permitted by law neither Auto Repairs Direct nor any of its representatives can accept any liability for damages arising out of or in connection with the use of this site.

Auto Repairs Direct cannot and does not warrant that your use of the site is free of the risk of fraud by others; it is not liable for any loss arising from the fraud of others.

At any time Auto Repairs Direct has the right to revise prices without notice. All orders are subject to availability. An order for goods and services advertised on this site shall not form a binding contract until expressly accepted by Auto Repairs Direct.

Copyright

Where applicable Auto Repairs Direct has sought and received the consent of other manufacturers and suppliers to use various images on this Site. All site design, text, graphics and arrangement of information on this site are the copyright of Auto Repairs Direct.


Making a Purchase

All transactions at Auto Repairs Direct are secured using Secure Sockets Layer (SSL) protocol (the secure server software used by all major online retailers and recommended for all online sales). SSL encrypts all your personal information, including credit or debit card number, name and address. The encryption process takes the characters you enter and converts them into pieces of code that are then securely transmitted over the Internet.

For all purchases simply browse our catalogue, click on the product of choice and add the item to the online shopping basket. When you have finished browsing simply click the checkout option and provide a few personal details (see the Privacy Policy). For payment details you are then directed to the secured payment site where you can then enter your credit card details. The details you provide will allow us to complete the purchase for you and get the product out to you as quickly as possible.

All prices shown on this Site are in Australian Dollars and are subject to variation from time to time.

Auto Repairs Direct accepts credit card payments Visa and Mastercard in Australian dollars. If you are shopping from outside of Australia, place your order and your credit card company will convert the transaction for you.

For all orders within Australia prices are inclusive of Goods and Services Tax (GST) of 10%.


Delivery

Turnaround: All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers
We use the following carriers to deliver our orders:
Fastway
Australia Post

Order Tracking If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using Australia Post may not have tracking numbers.

Shipping Rates The rate charged for the shipping of your order is based on the size & weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Surcharge for ‘Dangerous Goods’ Dangerous goods attract a higher charge for shipping and can be dependent on size, weight and your location. If there are any issues with shipping your goods we will contact you directly to arrange the best way of freighting the goods to you safely.

Back Orders If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.


Returns

If you are not 100% satisfied with your purchase, you can contact us directly via email [email protected] and we will arrange a site credit to the value of your purchase or exchange for a similar product. We will at all times work to keep our customers satisfied within reason.

You can return a product for up to 7 days from the date you receive it.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

We do not refund purchases on our site.


For all communications:

Auto Repairs Direct
38 River Street
South Yarra, Victoria, Australia, 3141
Email: [email protected]


Feedback

Whether a complaint or compliment, we at Auto Repairs Direct would love to hear from you. Auto Repairs Direct will address any complaints within 7 working days. If you praise us then Auto Repairs Direct will accept it gratefully and consider it appropriate to list same on our testimonial page to let others know how great you found your Auto Repairs Direct experience!